Returns & Exchanges
At PapaBear, we want you to feel as comfortable as a cub in a den, so we offer a hassle-free 30-day return policy on all unworn fashion items. If your purchase isn't the perfect fit, we are committed to making the exchange or refund process as smooth as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the original items with their tags still attached into the shipping bag or box, ensuring the package is securely sealed.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing