Frequently Asked Questions

Everything you need to know about your PapaBear experience.

How do I determine the right size for me?

Each product page features a detailed sizing guide link. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Are PapaBear products sustainably made?

Yes, we prioritize ethical manufacturing and use organic cotton and recycled polyester in over 80% of our current collection to reduce our environmental footprint.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.